NEW YORK, July 1, 2007— Mortgage Industry Advisory Corporation (MIAC), New York, has announced that it will launch a new enterprise-wide help desk to support users of its mortgage industry software tools. The new department will be fully integrated with the company’s new Web portal www.MIACAnalytics.com but will also be available by telephone 24-hours daily.

MIAC Analytics was founded in 1989 and has grown to the point that it now serves over 200 companies and offers software tools and services for valuation and risk management for nearly all mortgage assets.  “Growth, in both number of clients served and number of technology solutions, has made this move necessary,” said Bob Husted, MIAC Principal. “With the increasing sophistication of our software tools and the mission-critical applications in which they are employed, we felt that providing a centralized support system was an essential part of fulfilling our commitment to the mortgage industry”.

MIAC will depend upon Customer Relationship Management software provided by Microsoft to run the new operation.  Husted said that decision was based on the fact that MIAC is already a Microsoft Certified Development Partner and that the company was standardized on the MS Office suite of software. The CRM tool integrates well with Office.

While Husted said that the primary goal of the new helpdesk was to support the company’s growing customer base, he added that a secondary benefit would be to empower MIAC customers to do more with the firm’s tools.

“We’re proud of the user-friendly approach we use to deliver our software, but anytime you deliver a sophisticated piece of software, it’s natural for users to get into a comfort zone when using it,” Husted said.

“We feel that if we can help expand that comfort zone for our clients, it will be a real benefit to them. Getting users comfortable with the entire range of functionality built into our analytical tools will naturally empower them to get more out of the whole range of solutions.”

More information about MIAC’s new helpdesk is available on the company’s website. Existing clients can access this information by logging in to the portal.

Nestled in New York City’s financial district, MIAC serves as an outsourced project manager for over 200 financial institutions across the country. Over the past few years, company executives have witnessed the industry adapt to increased pipeline risk and more complicated financial reporting requirements.

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About MIAC Analytics
Founded in 1989, MIAC has been at the forefront of providing the most sophisticated portfolio and risk management solutions to the mortgage industry for all types of mortgage assets. Its clients include Ten of the top Eleven Mortgage Servicers and over 200 other clients, including banks, thrifts, credit unions, FHLBs and Wall Street dealers. The company's proprietary software, MIAC Analytics, is used in pricing, hedging and accounting for over $4 trillion dollars in mortgage assets each month.

In October 2006, MIAC was named the leading provider of Secondary and Residual Pricing in the Securitized and Structured Finance markets by The Bond Market Association and The American Securitization Forum.

MIAC is a registered SEC Investment Advisor. Find out more about the company and its offerings at : www.MIACAnalytics.com.