MIAC is attending the TMBA’s 102nd Annual Convention on April 29 – May 1 at JW Marriot San Antonio Hill Country Resort & Spa in San Antonio, Texas!

Meet with Dawn Pieper, Senior Vice President, Client Solutions Group at MIAC.

Register to Attend Here

Topics

• Digital Mortgage Part I: Client Interface Software
  A focused and open discussion regarding the customer-facing digital origination experience, starting with the loan officer and how they use a customer interface applications to initiate the loan application, and the processing of loan documentation for submission to underwriting. The discussion will follow the mortgage process from application to submission to underwriting, with comments regarding the benefits, challenges and best practices to have a successful digital customer experience.
• Digital Mortgage Part II: Digital Closing Experience
  The second half of digital mortgage session discussing the mortgage process from underwriting to loan closing/settlement, focusing on what mortgage bankers should be aware of and how they can offer a digital closing experience. Similar to Part I, Part II panelist will discuss benefits, challenges and best practices to have a successful customer experience.
• Culture & Onboarding
  Discuss the importance that a strong culture and onboarding process can impact retention and successful employees. Panelist will discuss how to create and maintain a positive culture, the impact it can have on employee performance, and attract prospects. Similar with the onboarding process, why it is important to have a successful onboarding process? Other talking points will include millennials, attracting graduates to the mortgage industry and how to recognize/appreciate employees.
• Fraud
  The impact of a potential increase of fraud with the growth of electronic document processes.
• A to Z Best Practices For Smooth Originations in 2018
  Panel discussion on best practices and successful ways to have a smooth loan origination process from start to finish; realtor interaction with a loan officer; loan officer interaction with underwriter; title company with the customer; and realtor with the originator.

Download the Full Agenda

Location
JW Marriott San Antonio Hill Country Resort & Spa
23808 Resort Parkway
Houston, TX 77024
(866) 961 – 3348